Publications
2012 Publications:
* where articles are listed as 'forthcoming' please contact the author directly
Chapter in Book - Research
Ghandour A., Benwell, G., & Deans, K. R. (2011). Owners perspective: Website evaluation criteria. In Z. Belkhamza & S. Azizi Wafa (Eds.), Measuring organizational information systems success: New technologies and practices (pp. 253-275). Hershey: IGI Global. doi: 10.4018/978-1-4666-0170-3.ch012
Ghandour, A., Deans, K. R., & Benwell, G. (2012). Issues facing website evaluation: Identifying a gap. In Z. Belkhamza & S. Azizi Wafa (Eds.), Measuring organizational information systems success: New technologies and practices (pp. 253-275). Hershey: IGI Global. doi: 10.4018/978-1-4666-0170-3.ch013
Journal - Research Article
Aitken, R., & Campelo A. (forthcoming, 2012). Voices in video. In Maclaren, P., Bradshaw, A. & Hackley, C. (Eds.) European Advances in Consumer Research, 9. London, Association for Consumer Research.
Avis, M., Aitken, R., & Ferguson, S. (forthcoming, 2012). Brand relationship and personality theory: Metaphor or consumer perceptual reality? Marketing Theory.
Biggemann, S. (forthcoming, 2012). The essential role of information sharing in relationship development. The Journal of Business & Industrial Marketing.
Bowden, B., & Insch, A. (forthcoming). A study of resource dependency: The coal supply strategy of the Japanese steel mills. 1960-2010. Journal of Management History.
Chai, J.C.Y., Deans, K.R., & Biggemann, S. (forthcoming). The influence of acculturation on consumer relational bonding in banking relationships. Journal of Strategic Marketing.
Gao, H., Ballantyne, D., & Knight, J.G. (forthcoming, 2012). Guanxi as a gateway in Chinese-Western intercultural relationships. Journal of Business and Industrial Marketing.
Gao, H., Knight, J.G., Zhang, H., Mather, D.W., & Tan, L. (forthcoming, 2012). Consumer scapegoating during a systemic product-harm crisis. Journal of Marketing Management.
Hamlin, R. P., Henry, J.A., & Cuthbert, R. (forthcoming, 2012). Acquiring market flexibility via niche portfolios: the case of Fisher & Paykel Appliance Holdings Ltd. European Journal of Marketing.
Hamlin, R.P., Lindsay, S., & Insch, A. (2012). Retailer branding of consumer sales promotions: A major development in food marketing? Appetite, 58(1), 256-264. Advance online publication. doi:10.1016/j.appet.2011.10.008
Hoek, J., Maubach, N., Stevenson, R., Gendall, P., & Edwards, R. (2012). Social smokers’ management of conflicted identities. Tobacco Control. Advance Online Publication. doi:10.1136/tobaccocontrol-2011-050176
Hoek, J., Roling, N., & Holdsworth, D. (forthcoming, 2012). Ethical claims and labelling: An analysis of consumers' beliefs and choice behaviours. Journal of Marketing Management.
Larsen, G., & Lawson, R. (2012). Consumer rights: An assessment of justice. Journal of Business Ethics. Advance Online Publication. doi: 10.1007/s10551-012-1275-9
McLean, R., Hoek, J., & Hedderley, D. (2012). Effects of alternative label format on choice of high and low sodium products in a New Zealand sample. Public Health Nutrition, 15(5), 783–791. doi:10.1017/S1368980011003508
McCool, J., Webb, L., Cameron, L., & Hoek, J. (2012). Graphic warning labels on plain cigarette packs: Will they make a difference to adolescents? Social Science and Medicine. Advance Online Publication. doi:10.1016/j.socscimed.2011.12.043
McNeill, L. (forthcoming, 2012). Sales promotion in Asia: Successful strategies for Singapore and Malaysia. Asia Pacific Journal of Marketing and Logistics.
McNeill, L. (forthcoming, 2012). Sales promotion in the supermarket industry: A four country case comparison. International Review of Retail, Distribution and Consumer Research.
Mirosa, M., & Lawson, R. (forthcoming, 2012). Revealing the lifestyles of local food consumers. British Food Journal.
Osborne, P., & Ballantyne, D. (forthcoming, 2012). The paradigmatic pitfalls of customer-centric marketing. Marketing Theory.
Rosenstreich, D., & Wooliscroft, B. (2012). Assessing international journal impact: The case of marketing. European Business Review, 24(1), 58-87. doi:10.1108/09555341211191553
Williams, J. (forthcoming, 2012). Comparing electronic and paper surveys. Australian and New Zealand Journal of Public Health.
Williams, J. (forthcoming, 2012). The logical structure of the service-dominant logic of marketing. Marketing Theory.
Lists of publications: Previous Years
Publications 2011 (PDF, 132KB)
Publications 2010 (PDF, 125KB)
Publications 2009 (PDF, 130KB)
Publications 2008 (PDF, 134KB)
Publications 2007 (PDF, 132KB)
Publications 2006 (PDF, 139KB)
University of Otago Publications Database
Special Publications
Papers from Otago Forum-3: Service integration and coordination in a complex world (2011)
Papers from Otago Forum: Leading new business thinking
Service-Dominant Logic of Marketing: Editorial from special issue of Marketing Theory, 6(3).
Consumer Research Group reports:
NZ Towards 2000
NZ Beyond 2000
New Zealand in the 21st Century

